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Airways Told Women They Were ‘Too Big’ To Fly Business Class

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Airways Told Women They Were ‘Too Big’ To Fly Business Class

The customer service experience is truly traumatizing!

A mother and her two daughters broke down in tears as airways told they were too overweight to fly business class. Huhana Iripa, 59, Renell Iripa, 28, and Tera Ashby, 37, were waiting to board a Thai Airways Flight from Bangkok to Auckland when they were denied access.

Huhana Iripa, 59, Renell Iripa, 28, and Tera Ashby, 37, were waiting to board a Thai Airways Flight when they were denied access

The sisters from Bangkok presently undergoing a weight loss surgery revealed they were humiliated in front of other passengers. Having booked a $2,650 business class seats, the women claimed a stewardess pulled out a measuring tape to measure their waistlines before placing them in economy seats.

In 2018, Thai Airways had made the headlines after banning people with waists larger than 56inches

‘We went up to the business class check-in counter. On reaching there, the member of staff on the desk looked at us and said ‘We are sorry, but you can’t. A staff member then later came forward and began saying: ‘No, you’re too big, too big.’ Mrs. Iripa told NZ Herald.

The sisters from Bangkok presently undergoing a weight loss surgery revealed they were humiliated in front of other passengers

She continued: ‘I have never felt discriminated because of my size. This experience left me entirely shocked.’

On meeting with Thai Airways Officials who later on compensated them with $450, Mrs. Iripa further said it wasn’t enough to heal/forget the trauma and disrespect.

The travel agency, Flight Centre they booked with were equally unhappy about the whole incident and offered a full refund

The travel agency, Flight Centre they booked with were equally unhappy about the whole incident and offered a full refund. In 2018, Thai Airways had, however, made the headlines after banning people with waists larger than 56inches on their launched Dreamliner 787-900.

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